Our Commitment to Privacy
At TheGrabEasy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
Personal Information:
- Name, email address, phone number
- Shipping and billing addresses
- Payment information (processed securely through payment gateways)
Automatically Collected Information:
- IP address, browser type, device information
- Pages visited, time spent on pages
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about orders, deliveries, and customer service
- Send promotional emails and marketing communications (with your consent)
- Improve our website and services
- Prevent fraud and enhance security
- Comply with legal obligations
3. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Courier partners, payment processors, and other third-party service providers
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
We do NOT sell your personal information to third parties.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Provide personalized content and advertisements
- Improve website functionality
You can control cookies through your browser settings.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Secure Socket Layer (SSL) encryption for data transmission
- Secure servers and databases
- Regular security audits and updates
- Limited access to personal information
6. Your Rights and Choices
You have the right to:
- Access and update your personal information
- Request deletion of your data
- Opt-out of marketing communications
- Object to certain data processing activities
- Request a copy of your data
7. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
9. Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children.
10. Marketing Communications
With your consent, we may send you promotional emails about new products, special offers, and updates. You can opt-out at any time by:
- Clicking the unsubscribe link in our emails
- Contacting our customer support
- Updating your communication preferences
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date.
12. Contact Us
For any privacy-related questions or concerns:
- Email: support@thegrabeasy.in
- Website: thegrabeasy.in
13. Consent
By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.
Last updated: November 3, 2025