Terms & Conditions - TheGrabEasy

Terms & Conditions

Please read these terms carefully before using our services

Welcome to TheGrabEasy

By accessing and using TheGrabEasy website (thegrabeasy.in), you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

1. Acceptance of Terms

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.

2. Use of Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the website. Prohibited behavior includes:

  • Harassing or causing distress to any person
  • Transmitting obscene or offensive content
  • Disrupting the normal flow of dialogue on our website
  • Using automated systems or bots without permission

3. Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we do not guarantee that product descriptions, colors, or other content on our website are accurate, complete, or error-free. We reserve the right to correct any errors and update information at any time without prior notice.

4. Pricing and Payment

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes. We reserve the right to change prices at any time without prior notice. Payment can be made through COD, UPI, credit/debit cards, net banking, or digital wallets. All transactions are secure and encrypted.

5. Order Acceptance

We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity. If your order is cancelled after payment, we will issue a full refund.

6. Shipping and Delivery

We ship to all serviceable locations in India. Delivery timelines are estimates and not guaranteed. We are not responsible for delays caused by courier partners, weather conditions, or other circumstances beyond our control. Please refer to our Shipping Policy for detailed information.

7. Returns and Refunds

We offer a 7-day return policy on most products. Returns must meet the eligibility criteria outlined in our Return Policy. Refunds will be processed according to our Refund Policy. Please review these policies for complete details.

8. User Account

You may need to create an account to use certain features. You are responsible for:

  • Maintaining the confidentiality of your account information
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Providing accurate and current information

9. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of TheGrabEasy or its content suppliers and is protected by Indian and international copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.

10. Limitation of Liability

TheGrabEasy shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our website or services. Our total liability shall not exceed the amount you paid for the product in question.

11. Product Warranty

Products sold on TheGrabEasy may be covered by manufacturer warranties. We do not provide any additional warranties beyond those provided by manufacturers. Please check product descriptions for warranty information.

12. Privacy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

13. Modifications to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website after changes constitutes acceptance of the modified terms.

14. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in India.

15. Contact Information

For any questions regarding these Terms & Conditions:

  • Email: support@thegrabeasy.in
  • Website: thegrabeasy.in

Last updated: November 3, 2025