Shipping Information
Shipping Coverage
We ship to all serviceable locations across India. During checkout, you can verify if your pincode is serviceable for delivery.
Delivery Timeline
Orders are typically delivered within 5-7 business days from the date of order confirmation. Delivery times may vary based on:
- Your delivery location
- Product availability
- Courier partner schedules
- Weather conditions or unforeseen circumstances
Shipping Charges
We offer the following shipping rates:
- Free Shipping: On orders above ₹499
- Standard Shipping: ₹49 for orders below ₹499
- Cash on Delivery: No additional charges
Order Processing
Orders placed before 12:00 PM (noon) on business days are processed the same day. Orders placed after 12:00 PM or on weekends/holidays are processed on the next business day.
Order Tracking
Once your order is shipped, you will receive:
- A shipping confirmation email with tracking details
- SMS updates about your delivery status
- Tracking number to monitor your package in real-time
Packaging
All products are carefully packaged to ensure they reach you in perfect condition. We use quality packaging materials and conduct final quality checks before dispatch.
Delivery Attempts
Our courier partners will make up to 3 delivery attempts. If delivery is unsuccessful after 3 attempts, the order will be returned to us and you will be refunded according to our refund policy.
Delivery Issues
If you face any issues with delivery:
- Wrong address: Please contact us immediately to update your address before shipment
- Delayed delivery: Contact our support team for assistance
- Damaged package: Do not accept the delivery and contact us immediately
International Shipping
Currently, we only ship within India. We do not offer international shipping at this time.
Contact Us
For any shipping-related queries, please contact us at: support@thegrabeasy.in
Last updated: November 3, 2025